Orders are generally shipped within 48 hours of receipt of your payment. This period can be extended to 72 hours (working days). See more, on rare occasions.
Packages are shipped via La Poste by registered mail (delivered against signature) with insurance. We will provide you as soon as possible with a tracking number that will allow you to track the delivery of your package online. In some cases, we may use the services of a professional carrier.
For metropolitan France, the price indicated on the Galerie des Songes website is the final price. It includes packaging and shipping costs. No additional costs.
For Europe and the rest of the world, you will need to create an account and send us a message via the Contact Us page to get a quote for shipping costs. In accordance with the General Terms and Conditions of Sale, additional shipping costs will have to be paid. They shall be borne by the Customer. These costs do not include customs or import duties specific to each country, which are due, in addition, by the Customer; the latter acknowledges and accepts this information by validating his order.
A very particular care is taken with the parcels so that your order arrives intact. In addition, because of our eco-responsibility, we use recycled packaging materials as much as possible. As little waste as possible.... And we invite you to do the same!